Return Policy

We want you to be completely satisfied with your Glory Tails purchase. If you are not happy with your order, we are here to help.

30-Day Return Window

You may return any unused item within 30 days of delivery for a full refund. Items must be in their original packaging.

How to Initiate a Return

Email us at info@glorytails.com with your order number and the item(s) you would like to return
We will send you a return authorization and return shipping label (free for defective items)
Pack your items securely in their original packaging
Drop off the package at the designated carrier location

Refund Processing

Once we receive and inspect your returned items, we will process your refund within 3-5 business days. Refunds are issued to the original payment method.

Damaged or Defective Products

If your product arrives damaged or defective, please contact us within 7 days of delivery. We will arrange a free replacement or full refund.

Non-Returnable Items

Items that have been used or opened
Items missing original packaging
Personalized items (unless defective)